What is the check-in and check-out policy at Hotel Palazzo Dal Borgo?
Check-in is at 14:00 and check-out is by 11:00.
75 photos
Hotel Palazzo Dal Borgo – A Favorite for Families in Florence
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Key details
About the Hotel
Via Della Scala 6, Florence, 50123,
- Close to the historic centre
Perfect
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9.3
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Historic Renaissance Palace
Hotel Palazzo Dal Borgo is set in a converted 15th-century Medici palace, featuring original details like vaulted ceilings and worn frescoes. The 34 rooms include four-poster beds, Florentine floral patterns, and views of Santa Maria Novella Church or the Tuscan hills. Each room has a private bathroom with a bidet, free toiletries, and a hairdryer. Some rooms offer marble bathrooms and soundproof walls.
Courtyard Breakfast & Bar
The hotel serves a free breakfast buffet with pastries, hot options like scrambled eggs, and a gluten-free corner in a courtyard garden with lemon and orange trees. A cozy bar with vaulted ceilings offers drinks in the evening. The garden, decorated with Tuscan terracotta, is also pet-friendly.
Central Florence Location
The hotel is on Via della Scala, a 10-minute walk from Florence Santa Maria Novella train station. It's 500 meters from the Ponte Vecchio and Uffizi Gallery, and within walking distance of the Cathedral and Piazza della Signoria. Peretola Airport is 10 km away. Paid garage parking includes valet service.
Personalized Guest Services
Staff provide attentive service, including help with local dining recommendations. Nearby restaurants include two popular spots just down the road. The hotel offers ironing facilities, minibars, and free Wi-Fi. Guests can request specific bed arrangements when booking.
Nearby Golf & Wineries
Activities nearby include golf at Circolo Golf Ugolino and wine tasting at Cantina Antinori. The hotel is a short walk from Santa Maria Novella Basilica and the historic center's shops and cafes.
“The location proves ideal, near the station and key attractions, and the friendly staff enhance the stay, making it a strong choice for exploring the city; breakfast is certainly a highlight. While rooms might show some wear, the historical ambiance and courtyard provide authentic Florentine charm. An overall solid option.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double or Twin Room2 persons18 sq. feet1 King-size bedAir conditioningHeatingroom details
- Triple Room2 persons25 sq. feet1 King-size bedAir conditioningHeatingroom details
- Junior Suite2 persons35 sq. feet2 Single bedsAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
Dining
- In-room breakfast
- Bar/ Lounge area
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Hotel Palazzo Dal Borgo Location
Via Della Scala 6, Florence, 50123,
Explore Florence
Local Highlights Near Hotel Palazzo Dal Borgo
Ponte Vecchio
10 minutes walking
Historic bridge known for its jewelry shops, offering stunning views of the Arno River and vibrant atmosphere.
Piazza del Duomo
9 minutes walking
Iconic square featuring the magnificent Florence Cathedral, a masterpiece of Renaissance architecture.
Galleria Degli Uffizi
12 minutes walking
One of the world's most famous art museums, housing priceless works by masters like Botticelli and Michelangelo.
Basilica of Santa Maria Novella
1 minute walking
Beautiful church showcasing stunning frescoes and a striking façade, representing early Renaissance architecture.
Cycling in Parco delle Cascine
10 minutes cycling
Scenic park along the Arno perfect for biking, jogging, or enjoying a leisurely stroll amid beautiful greenery.
Visit Mercato Centrale
10 minutes walking
Lively market offering local food products, artisan goods, and a chance to savor authentic Tuscan cuisine.
Spa Day at a Local Wellness Center
5 minutes walking
Relaxation options available with massages and facials, ideal for rejuvenating in the heart of Florence.
Hiking at Piazzale Michelangelo
10 minutes driving
A thrilling hike rewarded with panoramic views of Florence, especially stunning at sunset.
Chianineria Trattoria dall'Oste
5 minutes walking
Cozy eatery focusing on Tuscan steak specialties, noted for its warm ambiance and excellent service.
Osteria Pastella
3 minutes walking
Charming restaurant offering traditional Italian dishes, famous for its handmade pasta and local wines.
Braceria Bisteccheria Ristorante Santa Maria Novella
1 minute walking
Specializes in grilled meat dishes, creating a lively atmosphere with an emphasis on fresh, local ingredients.
Tira..Baralla
3 minutes walking
Informal dining spot serving delicious pizzas; known for its vibrant décor and friendly service.
Teatro della Pergola
15 minutes walking
Historic theater featuring opera, drama, and ballet; renowned for its stunning architecture and cultural events.
Jazz Club Firenze
12 minutes walking
Popular spot for live jazz music, providing a cozy vibe with regular performances by talented local musicians.
Caffè Gilli
8 minutes walking
Historical café with a relaxed atmosphere, perfect for enjoying coffee, pastries, and light bites throughout the day.
Palazzo Vecchio Evening Tours
12 minutes walking
Evening guided tours of Florence's town hall, revealing historic secrets and spectacular views from the tower.
Tips on navigating the city
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Palazzo Dal Borgo serves a full breakfast for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Arabic, Tagalog / Filipino
Number of rooms:
28
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Central location
Welcoming staff
Spacious rooms
Good breakfast
Cons
Noisy nights
Poor internet
Guest reviewsbased on 693 reviews
Camila from Brazil
Couple
superior double room
4 nights in November 2025
|
Reviewed: February 11, 2026
9.3/10
a Enchanting stay
warm croissants fresh fruit orange trees peaceful escape
I adored the breakfast in the courtyard. i had warm croissants and fresh fruit under the orange trees, it felt romantic! the location worked well because i could walk to all the main sites. i found the staff helpful. They provided directions. the courtyard provided a peaceful escape from the city.
the room had a slight musty smell, it was noticeable upon entering but faded quickly.
Service
9/10
The reception staff offered helpful directions and recommendations. They were always available. luggage storage after checkout existed at the hotel. I was able to explore before my train. the staff smiled and were attentive to requests.
Rooms
9/10
My superior double room contained a comfortable bed and crisp linens, it was a good experience. the room included a modern bathroom with a rainfall shower. This was a welcome luxury. high ceilings existed and added to the spacious feel.
Dining
10/10
Breakfast was served in a lovely courtyard. This was very romantic. fresh croissants and a variety of fruits were offered at breakfast. The food tasted really well. cappuccino was available. I really enjoyed it.
Facilities
9/10
The hotel provides free wi-fi, this worked well in the lobby. the courtyard contains orange trees, it offered a tranquil atmosphere. the hotel features a 24-hour reception. I felt very secure.
0 Helpful
|
mark from united kingdom
Single
double or twin room
3 nights in November 2025
|
Reviewed: January 23, 2026
9/10
amazing stay!
helpful staff air conditioning
the staff proved very helpful. they provided assistance with directions and local recommendations. the room included air conditioning and a safe.
the breakfast had cold scrambled eggs. the internet never worked, frustrating.
Dining
8/10
breakfast options were plentiful, though the cappucino machine was out of order. the courtyard seating was charming. pastries included croissants and pain au chocolat. fresh fruit and yogurt were available.
0 Helpful
|
Cameron from United Kingdom
Single
double or twin room
3 nights in November 2025
|
Reviewed: January 23, 2026
9/10
excellent breakfast and central location
train station jasmine garden helpful staff
the hotel is near the train station it is really convenient. breakfast included many options and a jasmine garden was available for dining. the staff offered good assistance
0 Helpful
Brian from United Kingdom
Single
double or twin room
3 nights in November 2025
|
Reviewed: December 31, 2025
9/10
handy location pretty bedroom great breakfast
The location is quite handy for the train station. the bedrooms are really pretty. I found great choices for breakfast. the staff are lovely.
the room furnishings and the wallpaper were red! the color was not to my liking.
0 Helpful
jeremy from united kingdom
Single
double or twin room
3 nights in November 2025
|
Reviewed: December 30, 2025
9/10
historic charm with modern convenience
friendly staff convenient location wide selection quiet courtyard
The staff was helpful and friendly. They provided recommendations for local restaurants and attractions. breakfast was included, with a wide selection of pastries, fruit, cheese, and coffee. the location was convenient, a short walk from the train station and city center. i appreciated the quiet courtyard, perfect for a relaxing breakfast (the cappuccinos were excellent!).
the room decor felt slightly dated.
Rooms
9/10
my room had high ceilings and large windows, providing plenty of natural light. it included a comfortable bed, a desk, and a seating area, offering ample space to relax or work. the bathroom had a shower and complimentary toiletries.
0 Helpful
|
Kate from United Kingdom
Single
Junior Suite
4 nights in November 2025
|
Reviewed: November 13, 2025
7/10
helpful staff early breakfast great assortment peeling wallpaper weak wi-fi junior suite
I adored the included breakfast. A great assortment of fruit, cheese, pastries, and beverages started my days perfectly. all staff members i encountered were friendly and helpful. they even prepared an early breakfast for me since i had a very early departure.
The junior suite was different from online photos. I found this disheartening. the peeling wallpaper in the bedroom and hallway felt worn. also the wi-fi signal was weak in my room, it was a wi-fi blind-spot. This was an inconvenience.
0 Helpful
Show more reviews
FAQs
About Hotel Palazzo Dal Borgo
How far is Hotel Palazzo Dal Borgo from the historic center of Florence?
The hotel is located just 500 meters from Florence's historic center.
What room amenities are available at Hotel Palazzo Dal Borgo?
Rooms feature air conditioning, a flat-screen TV, a mini-fridge-bar, and private bathrooms with free toiletries.
Does Hotel Palazzo Dal Borgo have on-site dining options?
The hotel offers a free breakfast buffet and a bar/lounge area.
Are pets allowed at Hotel Palazzo Dal Borgo?
Pets are allowed at the hotel.
What are some nearby restaurants to Hotel Palazzo Dal Borgo?
Nearby dining options include Restaurante Il Latini (0.5 km), Osteria Pastella (0.5 km), and Trattoria dei 13 Gobbi (0.5 km).
Is parking available at Hotel Palazzo Dal Borgo?
The hotel offers paid garage parking with valet service.
What language do the staff at Hotel Palazzo Dal Borgo speak?
The staff at the hotel speak multiple languages to assist guests.
How close is Hotel Palazzo Dal Borgo to the nearest train station?
The hotel is a 10-minute walk from Florence Santa Maria Novella Train Station.
What are the highlights of Hotel Palazzo Dal Borgo?
Highlights include historical decor, a charming courtyard garden, and a complimentary breakfast buffet with hot options.
What historical sites are near Hotel Palazzo Dal Borgo?
Nearby historical sites include the Ponte Vecchio (0.5 km) and the Uffizi Gallery (0.5 km).
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